Shipping + Returns

Shipping & Processing:

  • EmmeLu B's accepts Visa, Mastercard, American Express and Discover.
  • Be sure to include the correct shipping address at checkout.
  • Any order placed on emmelubs.com will be shipped out within 2-3 business days of the order date pending availability.
  • We do not ship on Saturdays, Sundays, or holidays. Orders placed on Fridays after 12pm central standard time or over the weekends will be processed the following week.
  • EmmeLu B's ships USPS & UPS to the 48 continental United States.

Returns:

  • Online purchases are eligible for money back minus shipping charges within 14 DAYS of the original SHIPMENT DATE from EmmeLu B's; excluding Accessories, Gift Cards, & Sale items .
  • Accessories, & Gift Cards are FINAL SALE and cannot be returned.
  • Merchandise must be unworn, unwashed, and with original tags attached. Items should be free of excessive fragrance, perfume, smoke or harsh odors. Shoes must be returned in the original box. 
  • All returns require that proof of purchase such as receipt or purchase number be included with the returned package.
  • The returned package should have the provided label with the original shipment date from EmmeLu B's attached to the package.
  • The package must arrive back to us within the allotted 14 days of the original shipment date, or the package will be rejected and sent back to you. 
  • Returns are processed within 2-5 business days.
  • Returns are completed at your own discretion and return shipping fees are the responsibility of the customer. 
  • We do not refund shipping charges.