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Shipping & Processing:
- EmmeLu B's accepts Visa, Mastercard, American Express and Discover.
- Be sure to include the correct shipping address at checkout.
- Any order placed on emmelubs.com will be shipped out within 2-3 business days of the order date pending availability.
- We do not ship on Saturdays, Sundays, or holidays. Orders placed on Fridays after 12pm central standard time or over the weekends will be processed the following week.
- EmmeLu B's ships USPS & UPS to the 48 continental United States.
- Online purchases are eligible for money back minus shipping charges within 14 DAYS of the original SHIPMENT DATE from EmmeLu B's; excluding Accessories, Gift Cards, & Sale items .
- Accessories, & Gift Cards are FINAL SALE and cannot be returned.
- Merchandise must be unworn, unwashed, and with original tags attached. Items should be free of excessive fragrance, perfume, smoke or harsh odors. Shoes must be returned in the original box.
- All returns require that proof of purchase such as receipt or purchase number be included with the returned package.
- The returned package should have the provided label with the original shipment date from EmmeLu B's attached to the package.
- The package must arrive back to us within the allotted 14 days of the original shipment date, or the package will be rejected and sent back to you.
- Returns are processed within 2-5 business days.
- Returns are completed at your own discretion and return shipping fees are the responsibility of the customer.
- We do not refund shipping charges.